Safeguarding at Haute Vallée School
If you have a general concern about your child’s wellbeing, you should contact their Form Tutor or Head of Year in the first instance.
They will listen carefully to your concerns and take appropriate action.
For safeguarding concerns, please contact the Designated Safeguarding Lead (DSL) or a member of the Safeguarding Team.
All safeguarding concerns will be recorded, shared and referred to the appropriate agencies in line with our safeguarding procedures and statutory guidance.
If you are unsure who to contact, please contact the Safeguarding Team, who will ensure your concern is directed appropriately.
At Haute Vallée School, safeguarding and promoting the welfare of children is everyone’s responsibility. We work in line with Keeping Children Safe in Education (KCSIE) and local Safeguarding Partnership guidance to ensure that all concerns are taken seriously, acted upon promptly, and that children receive the right help at the right time.
We are committed to providing a safe, inclusive and supportive environment in which all students feel valued, respected and able to speak openly. Our Safeguarding Team works closely with staff, families and external agencies to ensure that any concerns about a child’s welfare are responded to effectively and in accordance with established safeguarding procedures.
If You Have a Safeguarding Concern
Parents, carers and members of the public play an important role in keeping children safe.
If you are worried about a child or young person, you can report concerns directly to:
Children and Families Hub (Jersey)
phone; 01534 519000
Link to Children and Families Hub website Children and Families Hub
If a child is at immediate risk of harm, call the Police on 999.
Telephone: 01534 736524
Email; safeguarding@hv.sch.je
Designated Safeguarding Lead (DSL)
Emily Pinel
Deputy Designated Safeguarding Lead & Student Wellbeing Manager
Philip Le Claire
Deputy Designated Safeguarding Lead & Assistant Headteacher
Elly Downing
Deputy Designated Safeguarding Lead & Deputy Headteacher
Michelle Prentice
Out of Hours or Emergency Support
If your concern is urgent and outside normal school hours, please contact one of the services below:
Police
- Emergency: 999
- Non-emergency: 612612
If someone is experiencing suicidal thoughts
- Call 999 or attend the Emergency Department at Jersey General Hospital
- Contact your GP for an emergency appointment
- Jersey Doctors on Call: 01534 445445
Sexual Assault Support
- Dewberry House (Sexual Assault Referral Centre – SARC)
01534 888222
A free, confidential service for anyone who has experienced sexual assault
Domestic Abuse and Sexual Violence Support
- FREEDA (formerly Jersey Women’s Refuge)
24/7 Helpline: Phone; 0800 735 6836
email; hello@freeda.org.je - Jersey Domestic Abuse Support (JDAS)
phone; 01534 880505
Support and advice for anyone affected by domestic or sexual abuse - Victim Support (all ages)
phone; 0800 123 6600 - NSPCC
If you are worried about a child: phone; 0808 800 5000
For under 19s: phone; 0800 1111 - UK National Helplines (additional support)
- Rape Crisis (16+): phone; 0808 802 9999
- GALOP (LGBTQ+): phone; 0800 999 5428
- The Survivors Trust: phone; 08088 010 818
Emotional Support and Mental Health Services
Support is available for children, young people and adults:
Children & Young People
- YES Project (ages approx. 13–25)
Phone; 0800 7350 010
Text/WhatsApp: 07797 778424
email; yes@jys.je - Childline (under 18s)
phone; 0800 1111 | Online chat and email available 24/7 - Kooth Home – Kooth
Free online mental health support and counselling for young people - Papyrus HOPELINE247 (suicide prevention for young people)
phone; 0800 068 4141
Adults & Families
- Samaritans (all ages)
116 123 - Listening Lounge (18+)
Free mental health support
phone; 01534 866793 - Mind Jersey
Advice and support for mental health and wellbeing
phone; 0800 735 9404 - Togetherall (18+) Togetherall
A safe, anonymous online mental health support service
When to Go to Hospital
If you are very worried about someone’s safety or mental health, you can attend the Emergency Department at Jersey General Hospital and ask for support from the Liaison Team.